Questions
Frequently Asked Questions
Quick answers about shipping, weekly drops, ordering and catering.
When do orders ship?+
We ship out every Monday & Wednesday. Orders are packed fresh and shipped from Memphis, TN.
How much is shipping?+
Shipping is a flat $10 on orders under $35. Orders of $35 or more ship free — the discount applies automatically at checkout.
Do you offer pickup or local delivery?+
Yes! Choose Local Pickup at checkout — it's always free, and your order is ready in Memphis the next day after 4:30pm. We'll message you the pickup details when it's ready. We don't offer local delivery at this time.
What is the weekly drop?+
Every Sunday at 12 noon we reveal a fresh menu, and ordering opens Monday at 10:00am of limited flavors. Once an item sells out, it's gone for the week, so order early!
Can I get a refund?+
All sales are final — no refunds. Because our treats are fresh, perishable baked goods, we can't accept returns. If your order arrives damaged or incorrect, contact us within 48 hours with photos and we'll make it right.
How long do the treats stay fresh?+
Cookies and bars are best within 5–7 days of arrival. Cakes and cheesecake-style treats should be refrigerated and enjoyed within 3–5 days. Lemonades should be refrigerated immediately.
Do you cater events?+
Yes! We cater dessert tables, parties, weddings and corporate events. We ask for at least 7 days notice. Visit the catering page or call 530-803-8105.
Do your treats contain allergens?+
Our kitchen handles milk, eggs, wheat, soy, peanuts and tree nuts. Known allergens are listed on each product, but cross-contact is possible. Contact us before ordering if you have a severe allergy.
How do I join the VIP list?+
Sign up on the Rewards page with your email (and phone for text alerts). VIPs get early drop notifications, birthday treats and exclusive offers first.
How do I contact you?+
Email juicesweettreats2@gmail.com or call/text 530-803-8105. You can also message us on Facebook or TikTok.
Still have a question? Send us a message.
